GET FREE DOMESTIC GROUND SHIPPING ON ALL ORDERS WHEN YOU SPEND $75

Shipping Policy

HOLIDAY TIME FRAME

Turn around time for the holiday season can and will vary. It will be longer than normal because of many reasons. Between Halloween to the New Year {October 1st - January 1st} orders can take up to 4-6 weeks to arrive and sometimes longer. This depends on stock levels, the shipping company and amount of orders coming in. Please keep in mind I am a one-woman-show here. Your order is very important to me and IS a top priority. I am working around the clock to get everything done and shipped out to you. I know what it's like to wait on a package myself so I'll get things shipped ASAP. Then it'll be in the shipping god's hands. December 1st at 11:59 PM is the last day to place Christmas orders to guarantee getting them to you in time! Based on USPS, I cannot promise receiving your order in time if placing an order after this date.
 

NORMAL TIME FRAME

Orders can take up to 10-12 business days from order creation depending on shipping choice, the shipping company, and Covid-19 due to shirt shortages. Keep in mind it rarely takes this long as I try to maintain stock; however, custom orders will take up to 4-6 weeks.  All orders placed over the weekend are promptly shipped by Monday. My business days are Monday - Friday 10AM to 5PM. Once a package has left the facility, it is out of my hands. I will provide you with a tracking number but please contact the shipping carrier for further assistance in locating packages since I will not have the information for you. I will help you look up any tracking info if you have difficulties though! December 1st at 11:59 PM is the last day to place Christmas orders to guarantee getting them to you in time! Based on USPS, I cannot promise receiving your order in time if placing an order after this date.

FREE SHIPPING POLICY

Orders of $75 or more will qualify for free shipping! This type of shipping falls under the standard shipping time of 10-12 business days although it rarely takes that long. The order must be $75 before shipping costs are added and free shipping will automatically apply once you meet that mark. It also must be $75 or more after discounts.

Orders of $25 or more will qualify for local shipping for a flat rate of $3.50. If you place an order of $75 or more your shipping costs will be free as usual. You must be in the zip code of 29072 to qualify for local shipping. Please allow up to 3 days for local delivery for unforeseen circumstances. Local delivery typically can be delivered by next day if not within the same day depending on when your order is placed. Please don't forget processing times as well as the time of the year in regards to holidays. Keep in mind that local shipping is subject to change and only available based off of my schedule. If it is being offered at checkout then it is available; if not, then my schedule cannot allow for it at this time. Sorry for any inconvenience. 

DAMAGED/DEFECTIVE SHIRTS

At this time there are no returns & exchanges unless at sellers fault such as wrong color, item or font after we have agreed on invoice or the website listing. If you receive your item and it is damaged or defective, you must contact me with a picture within 7 days of receiving your shirt for another shirt to be sent in place of it. Contact me through Facebook or info@sugarcoatedtees.com.