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Return Policy

DAMAGED ITEMS

If you receive your item and it is damaged or defective, you must contact me with a picture within 7 days of receiving your shirt for another shirt to be sent in place of it. Contact me through Facebook or info@sugarcoatedtees.com.

RETURNS & EXCHANGES:

At this time there are no returns & exchanges unless at sellers fault such as wrong color, item or font after we have agreed on invoice or the website listing. If you find a size does not fit you I may be able to work with you to exchange a shirt. Depending on where you live, the time it may take for your exchanged product to reach you may vary. We do not pay for return shipping labels on exchanges.

LOST OR STOLEN PACKAGES

Sugarcoated is not responsible for lost or stolen packages or shipping issues once the package leaves our facility. Once the package leaves our facility, it is the responsibility of USPS; please watch your tracking information for updates on the location of your package. The carrier will generally determine if your order can be left in a safe secure place at your delivery address.